1.1 Types of Data We Collect
“Personal Data” means any data that allows someone to identify or contact an
individual data subject, including, for example, name, address, telephone
number, email address, as well as any other non-public information that is
associated with or linked to any of the foregoing data. “Anonymous Data” means
data that is not associated with or linked to your Personal Data; Anonymous Data
does not, by itself, permit the identification of individual persons. We collect
Personal Data and Anonymous Data, as described below.
1.2 Information You Provide Us
Account Information. When you sign up for an Account, we may require certain
information such as your full name, organization, phone number, email address(s)
and password. You may optionally choose to sign into, using a third party (e.g.,
your Google login). If you choose to do this, you will be asked whether you
agree to the third party providing certain information to Goldsikka, such as
your name, email address, profile photo, and other information associated with
Profile Information. To help improve your experience or enable certain features
of the Services, you may choose to create a profile including information such
as your name, photo, email, phone, urls, physical address, instant message
handles, dates, job title, gender, bio, and interests.
Referrals. When you use Goldsikka, to refer our Services to others we will
collect and use any contact information you choose to provide and automatically
generate an invitation to the contacts you select.
Payment Information. Some of our Services require payment. We may use third party
service providers such as Stripe to collect all information necessary to
complete the transaction. Such information may include name, credit card and
billing information, as well as additional fields required for payment. We never
share your billing and payment information.
General Communication. If you contact us (for example via email or phone) we will
collect information such as your name, phone number, email address, as well as
any other content that you provide. We also may create event logs to diagnose
product or app related issues, and capture information relating to any support
or service issues. To improve customer service, subject to applicable laws, we
may also record and review conversations with customer support representatives
and analyze any feedback provided through voluntary customer surveys.
Additional Information. You may otherwise choose to provide us information when
you fill in a form, conduct a search, update or add information to your Account,
respond to surveys, provide feedback, request support, post to forums,
participate in promotions, or use other features of our Services. We may also
collect information at other points in our Services when clearly stated that
information is being collected.
1.3 Information We Receive from Your Use of Our Services
1.3.1 Your Contacts
We provide a variety of Services that enable you to effectively manage contact
information that you provide to us as part of the Services (your “Contacts”,
typically contain information on individuals (or organizations) including names,
email addresses, phone numbers, URLs, social handles, online identifiers, and
physical addresses. Your Contacts may also contain additional information on
individuals such as organizational affiliations, job titles, birthdays, key
dates, age, gender, general location, relationships, skills, interests,
preferences, notes, photos, tags and other categorizations. Depending on which
Services you elect to use, Contacts may be collected in one or more of the
Connected Services. Many of our Services allow you to connect with external
systems or databases that contain your Contacts. Examples include but are not
1) third-party contact management applications and services,
2) communication applications such as email providers, video conferencing
systems, calendar applications, and social networks, and
marketing, customer service, and media applications and platforms. Connections
to such services generally require you to sign into those services.
User Interfaces. Many of our Services allow you to directly enter, edit, or
otherwise manage your Contacts by means such as typing into a user interface or
speaking to a voice interface.
APIs. Contacts may also be collected when you submit Contacts through our API.
This includes both APIs for directly managing contacts as well as APIs for
lookup or search.
Uploaded Files. You may also elect to upload lists of Contacts to Goldsikka for
Third-Party Applications. Goldsikka may enable you to manually or automatically
transfer, upload, or copy-and-paste contact information from certain third-party
applications into Contacts+.
Contact Extraction. You may elect certain Goldsikka features that extract
Contacts from email, text or photographs. Examples include our business card
scanning feature and our email signature extraction feature. We will not process
the content of the communication unless you have explicitly asked us to do so.
Shared Contacts. Other users may elect to share their Contacts or their personal
contact details with you.
1.3.2 Relationship Information
We provide a variety of Services that enable you to effectively manage your
relationships. Depending on which Services you elect to use, relationship
information may be collected in one or more of the following ways:
Your Contacts. Your Contacts suggest a certain relationship between you and the
people or organizations those Contacts represent. Your Contacts may explicitly
indicate the nature of the relationship. We may also infer the strength or
nature of a relationship based on the presence or absence of certain contact
information such as mobile numbers or key dates, as well as shared elements such
as physical addresses or organizational affiliations. Inferred relationship
information may also be based on how you interact with individual Contacts such
as how often you access or modify them.
Connected Services. Many of our Services allow you to connect with external
systems or databases that may contain information on your relationships, such as
“connections” on social networks or other platforms.
Communication MetaData. Some of our Services may infer relationship information
based on communication patterns. For example, any time communication is
initiated within our Apps, we may collect communication metadata including the
individual contacted, the time, and the length or duration of the communication.
We may similarly collect communication metadata from services you have elected
to connect to Goldsikka, such as email providers. In some cases, communication
metadata may be collected directly from a device. We will not process the
content of the communication unless you have explicitly asked us to do so (e.g.,
for purposes of contact extraction).
Appointment Data. If you have connected a calendar or scheduling service to
Contacts+, we may collect information such as the appointment time, location,
duration, and participants.
1.3.3 Location Information
Geo-location. When you use certain features of our Services, we may collect
information about your precise or approximate location as determined through
data such as your IP address or mobile device’s GPS to offer you an improved
user experience. Most mobile devices allow you to control or disable the use of
location services for applications in the device’s settings menu.
Maps Services. Parts of the Services may use maps services such as Google Maps,
Apple Maps and Waze. Use of each service is subject to the respective service’s
respective privacy policies. We recommend you read the respective services terms
of use and privacy policies prior to using them.
1.3.4 Usage and Device Information
We may collect the following information from the applications and devices you
use to access our Services:
Usage Information. We collect information about your interactions with the
Services, such as when you login, pages you visit, buttons you click, and other
actions performed with our Services. This includes usage information related to
connected services as well as our APIs.
Log Data and Device Information. We automatically collect log data and device
information when you access and use our Services, even if you have not created
an Account or logged in. That information includes, among other things: details
about how you’ve used the Services, IP address, access dates and times, hardware
and software information, device information, device event information, unique
identifiers, crash data, cookie data, and the pages you’ve viewed or engaged
with before or after using the Services.
such as web beacons, pixels, and mobile identifiers. We may also allow our
business partners to use these tracking technologies on our Platform or engage
others to track your behavior on our behalf. While you may disable the usage of
cookies through your browser settings, our Services currently do not respond to
a “Do Not Track” signal in the HTTP header from your browser or mobile
application due to lack of standardization regarding how that signal should be
1.4 Information We Receive from Third Parties.
We may receive information that others provide about you when they use the
Services (through Contacts provided to us as described above), or obtain
information from other sources, including but not limited to public or licensed
APIs (“Public Data”), and combine that with information we collect through the
Services. We do not control, supervise, or respond for how the third parties
providing your information process your Personal Data.
Analytics. We may collect and allow third parties to collect information about
how you use and interact with our Site and Services. Examples of third-party
providers of analytics and similar services may include:
Google Analytics, Facebook Analytics and Amplitude are used to track app and site
statistics and user demographics, interests and behavior on websites and apps.
We also use Google Search Console to help understand how our website visitors
find our websites and to improve our search engine optimization.
Rollbar; Crashlytics (Fabric). Used to help us better understand usage of our
mobile apps to improve user experience and to identify and resolve the root
process data, including Personal Data.
Third Party Services. If you link, connect, or login to your Account with a third
party service (For Example: Google), the third party service may send us
information such as your registration and profile information. This information
varies and is controlled by that service or as authorized by you via your
privacy settings in that service.
Other Sources. To the extent permitted by applicable law, we may receive
additional information about you, such as demographic or interests data, from
third party service providers and/or partners, and combine that information with
information we have about you. We may receive information about you and your
activities whether as part of or outside our Services through partnerships, or
about your experiences and interactions from our partner ad networks.